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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stefanie Baron

August 28, 2025

5  out of  5
rating by Stefanie Baron
"I love this whole team. They are extremely caring and put a lot of effort into explaining everything with detail. They have awesome costumer service. I absolutely recommend this office! They will make you feel like family !"
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Chris

August 27, 2025

5  out of  5
rating by Chris
"Michelle is the best agent. She’s very punctual, communicates well and does everything she says she will do. I never have to worry about my insurance. Thanks again"
We responded:
"Chris, thank you for sharing this with us! Michelle is a very talented person and we’re very happy to have her! Thank your for choosing us!"
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Carolyn Jackson

August 23, 2025

5  out of  5
rating by Carolyn Jackson
"Working with Lucas was easy to work with during this process. Lucas easily accommodated my schedule and my requests. Lucas was knowledgeable. I would recommend this agency 100%."
We responded:
"Thank you so much for the kind words and the support! Lucas is a great team member and we are very grateful for him!"
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Zay Edwards

August 20, 2025

5  out of  5
rating by Zay Edwards
""Michelle is an amazing insurance agent! She’s always bright-spirited, attentive, and genuinely helpful. She takes the time to share key knowledge so you can feel confident in making the right decisions. What really sets her apart is how personable and easy she is to talk to she makes the whole process smooth and stress-free. I highly recommend Michelle to anyone looking for an agent who truly cares about her clients.""
We responded:
"Zay, thank you for your wonderful review! I'm glad to hear that Zach was knowledgeable and took the time to explain everything clearly. It's great that he was able to save you money. We appreciate your feedback and look forward to assisting you with any future needs. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
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GUY SASSLER

August 19, 2025

5  out of  5
rating by GUY SASSLER
"Lucas has been EXTREMELY helpful!!! SUPERIOR CUSTOMER SERVICE!!!"
We responded:
"Guy, thank you so much for the kind words above about Lucas he is truly an amazing person!"
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Luis Matta

August 15, 2025

5  out of  5
rating by Luis Matta
"Excelente servicio, las atenciones de la Sra. Odalis Villacis fueron excepcionales. En todo momento entendió mis requerimientos y se mostró dispuesta para gestionarme la mejor cobertura en el mejor precio posible. 100% recomendados"
We responded:
"Luis, thank you for taking the time to share your experience with us ! We love to know that you’ve been taking care of by our exceptional team!"
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Shunda Feemster

August 9, 2025

5  out of  5
rating by Shunda Feemster
"Absolutely fantastic at what she does the minute you meet Odalis you will fall in love with her personality!!"
We responded:
"Shunda, we truly appreciate your support and feedback back! We love having team members like Odalis!"
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Rosemarie Ty

August 8, 2025

5  out of  5
rating by Rosemarie Ty
"I was ready to switch to another insurance provider, but after meeting Sandra Ghatas, I changed my mind. She took the time to thoroughly explain the details of my coverage and guided me on what needed to be done. With the exceptional service she provided, it’s clear she is a true asset to the company."
We responded:
"Rosemarie, this truly made my day! It was such a pleasure to have you in the office today! Sandra is truly passionate about making sure our customers feel informed and taken care of , so glad to have you on board thank you for trusting us!"
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Austin Hazelwood

August 8, 2025

5  out of  5
rating by Austin Hazelwood
"Michelle is super helpful, this agent is always on top of things and very kind and caring. Great team of people! Would recommend anyone to use them for all your insurance needs!"
We responded:
"Austin,thank you so much for your support! We love Michelle and we love how she takes care of our customers and their needs thank you for being our customer and for recommending us! "
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Elizabeth Sánchez

August 8, 2025

5  out of  5
rating by Elizabeth Sánchez
"Excelente servicio y el personal súper amable."
We responded:
"Thank you so much for taking the time to share your experience with us!"
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Ravii Glover

August 6, 2025

5  out of  5
rating by Ravii Glover
"The customer service is exceptional. This includes home owners insurance, life insurance and notary services."
We responded:
" ⸻ Thank you so much for your kind words! We’re so glad to hear that you had a great experience with our customer service. It’s our pleasure to assist you "
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Monique François

August 4, 2025

5  out of  5
rating by Monique François
"Leticia assisted me with everything. She even helped with personal matters. Im grateful to her."
We responded:
"Thank you for sharing your experience! We’re so grateful to have Leticia on our team—her dedication and care truly go above and beyond. We’re glad she was there for you, and we appreciate your kind words!"
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WILNER CELISSAINT

August 4, 2025

5  out of  5
rating by WILNER CELISSAINT
"Leticia Ramirez helped me a lot. She is a very good person. I am sending everyone I know to her. Highly recommend her."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear how much Leticia was able to help you. She truly cares about her clients, and your trust and recommendation mean the world to us. We appreciate you sending others her way! "
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Julio Michel

August 2, 2025

5  out of  5
rating by Julio Michel
"Sandra was very helpful and give me the best price"
We responded:
"Thank you for your feedback! We’re so glad Sandra was able to help and find you the best price. She’s a valuable part of our team, and we’re happy she made your experience a great one!"
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Laura Sucalesca

August 1, 2025

5  out of  5
rating by Laura Sucalesca
"Lucas provided a great service super helpful and professional."
We responded:
"Thank you for your kind words! We’re happy to hear that Lucas provided you with helpful and professional service. We’ll be sure to pass along your feedback—he’ll appreciate it!"
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Thomas Young

July 31, 2025

5  out of  5
rating by Thomas Young
"The Sandra was very nice, friendly and helpful."
We responded:
"Thank you for your feedback! We’re so glad Sandra was able to help you!"
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Kathy Clark

July 28, 2025

5  out of  5
rating by Kathy Clark
"Saved me several hundred dollars on my Geico policy with same coverage."
We responded:
"Thank you Kathy for giving us the opportunity to serve you! Your nice words brighten our day!"
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Bota Sorial

July 25, 2025

5  out of  5
rating by Bota Sorial
"I have nothing but good things to say about my experience with State Farm and Cristina Ortiz's staff. Specifically, Sandra has went above and beyond to answer all of my questions in an efficient and effective way. Thank you!"
We responded:
"We really appreciate your feedback! It’s wonderful to hear that Sandra went above and beyond — we’ll make sure the whole team sees your kind message."
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Tammy Jones

July 22, 2025

5  out of  5
rating by Tammy Jones
"Lucas was my agent and he was awesome. All of my questions were answered."
We responded:
"Tammy Thanks for the kind words! We’re glad Lucas took great care of you — we’ll be sure to share your feedback with him."
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Eric Adams

July 22, 2025

5  out of  5
rating by Eric Adams
"Lucas was very friendly and helpful. I got what I needed much more quickly than I expected. Thanks for the help, Lucas."
We responded:
"We’re so glad to hear that Lucas was able to assist you so efficiently! We’ll be sure to pass along your kind words to him — he’ll be happy to know his help made a difference. Thank you for sharing your feedback!"
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Siobhan OReilly

July 15, 2025

5  out of  5
rating by Siobhan OReilly
"Lots of love for our State Farm family! Michelle goes above and beyond in the customer service department! Always available to answer my multiple questions! And always friendly and happy to lend a helping hand."
We responded:
"We really appreciate your heartfelt message! Michelle is an invaluable member in our office, your kind words motivate us to keep delivering exceptional service every day. Thank you for being such a valued part of our community!"
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Chris Krieger

July 10, 2025

3  out of  5
rating by Chris Krieger
"The representatives are pleasant but I am still not comfortable that my insurance is in place properly. Been there twice. I will wait to see what transpires before I go back to make sure everything is done properly. Disappointed."
We responded:
"Thank you for your feedback!"
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eduardo vega

July 9, 2025

5  out of  5
rating by eduardo vega
"Excelente servicio quedo encantado con ellos"
We responded:
"Thank you so much for your support always appreciate your feedback!!"
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Solange Salguero

July 1, 2025

5  out of  5
rating by Solange Salguero
"Odalis is amazing at what she does! She made the whole insurance process super easy and stress-free. She’s professional, patient, and really knows her stuff. If you’re looking for someone reliable who truly cares about helping you, Odalis is the one to go to. Highly recommend!"
We responded:
"Thank you for your wonderful feedback! We’re proud to have Odalis on our team providing professional, patient, and reliable service. At Cristina Ortiz Agency, State Farm, we’re committed to making the insurance process as easy and stress-free as possible for all our clients."
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Markcamposss

July 1, 2025

5  out of  5
rating by Markcamposss
"This is a fine establishment. Odalis is amazing & helpful!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Odalis provided you with amazing and helpful service. At Cristina Ortiz Agency, State Farm, we strive to deliver excellent support to all our clients."