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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Krieger

July 10, 2025

3  out of  5
rating by Chris Krieger
"The representatives are pleasant but I am still not comfortable that my insurance is in place properly. Been there twice. I will wait to see what transpires before I go back to make sure everything is done properly. Disappointed."
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eduardo vega

July 9, 2025

5  out of  5
rating by eduardo vega
"Excelente servicio quedo encantado con ellos"
We responded:
"Thank you so much for your support always appreciate your feedback!!"
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Solange Salguero

July 1, 2025

5  out of  5
rating by Solange Salguero
"Odalis is amazing at what she does! She made the whole insurance process super easy and stress-free. She’s professional, patient, and really knows her stuff. If you’re looking for someone reliable who truly cares about helping you, Odalis is the one to go to. Highly recommend!"
We responded:
"Thank you for your wonderful feedback! We’re proud to have Odalis on our team providing professional, patient, and reliable service. At Cristina Ortiz Agency, State Farm, we’re committed to making the insurance process as easy and stress-free as possible for all our clients."
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Markcamposss

July 1, 2025

5  out of  5
rating by Markcamposss
"This is a fine establishment. Odalis is amazing & helpful!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Odalis provided you with amazing and helpful service. At Cristina Ortiz Agency, State Farm, we strive to deliver excellent support to all our clients."
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pathetty wright

June 27, 2025

5  out of  5
rating by pathetty wright
"Great customer service"
We responded:
"Thank you so much Pathetty for your feedback! It means a lot !"
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Renee Drayton

June 24, 2025

5  out of  5
rating by Renee Drayton
"Thank you state Farm for doing such a great job. You guys are very dependable easy to talk to and you get right to the point wouldn't have it any other way. Thanks, state Farm"
We responded:
"Thank you for your wonderful feedback! We’re proud to be dependable and provide clear, straightforward service. Your trust means a lot to the entire team at Cristina Ortiz Agency, State Farm."
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Danielle McEntyre

June 20, 2025

5  out of  5
rating by Danielle McEntyre
"Very easy to work with and get ahold of"
We responded:
"Thank you! We’re so happy to hear that you had a smooth experience. Being easy to reach and ready to help is exactly what we aim for. We appreciate you taking the time to share this! "
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عمر نعيم

June 16, 2025

5  out of  5
rating by عمر نعيم
"شكرا ساندرا على مساعدتك لينا"
We responded:
"You’re very welcome! We’re so glad Sandra was able to help you — she’s truly an asset to our team. Thank you for choosing us and for sharing your experience! "
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Khlif Alhussein

June 16, 2025

5  out of  5
rating by Khlif Alhussein
"Thank you Sandra for all the help you are amazing"
We responded:
"Thank you so much! We couldn’t agree more — Sandra is amazing! We’re so glad she was able to help you and make your experience a great one. We appreciate you being part of our State Farm family!"
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Jameson B

June 12, 2025

5  out of  5
rating by Jameson B
"I recently moved to Mauldin and Michelle at State Farm has made this move so much easier! Getting my car and renters insurance transferred to SC was a breeze because of the work that she put in for me."
We responded:
"Thank you so much for your kind words! We’re so glad to hear that Michelle was able to make your move to Mauldin a little easier. Transitions like these can be stressful, and it’s our goal to help make them as smooth as possible. Welcome to South Carolina — we’re happy to have you here!"
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Susan Bates

June 9, 2025

5  out of  5
rating by Susan Bates
"Michelle provides amazing customer service! Personal, professional, knowledgeable and compassionate. Christina Ortiz office is well run, communicates clearly and is well staffed. Michelle cares about me as a customer and person. Highly recommend!"
We responded:
"Hi Susan, thank you for sharing your kind words! I'm glad to hear that Michelle provided such exceptional customer service. Our office strives to be personal, professional, and compassionate, and it's great to know that Michelle embodies these qualities. We appreciate your recommendation and are here for any other insurance needs you may have. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
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Ebony

June 9, 2025

5  out of  5
rating by Ebony
"Very pleased with Statefarm and especially our agent, Lucas. No pressure to enroll and he provided us with a very clear breakdown of the coverage they were offering. I would highly recommend them!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Lucas provided you with such a clear and pressure-free experience. It’s so important to us that our customers feel informed and confident in their coverage. We truly appreciate your recommendation!"
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Ekeh Francis

June 9, 2025

5  out of  5
rating by Ekeh Francis
"They are amazing and awesome 👌"
We responded:
"Thank you! We love hearing that! 😊 It means so much to know you think we’re amazing and awesome — we’re always here for you!"
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Perky Dean

June 6, 2025

5  out of  5
rating by Perky Dean
"Michelle, I appreciate your superior level of service. Your attention to detail and thoroughness in researching the answer to my question is to be commended. Thank you so much!"
We responded:
"We really appreciate your thoughtful feedback! Michelle takes great pride in delivering detailed and careful service, and we’re glad it made a difference for you. Thanks for trusting us and sharing your experience!"
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Emilee Lane

June 5, 2025

5  out of  5
rating by Emilee Lane
"Kristin was so great to work with! She helped with a claim on my car and made the process so smooth. She promptly answered any questions I had and helped ensure the process was stress-free. Highly recommend her and her team!!"
We responded:
"Thank you so much for your kind words! Im thrilled to hear that Kristin provided you with such great service! Customers like you means a lot to us, we’re glad to have you "
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Elizabeth Ashurst

June 5, 2025

5  out of  5
rating by Elizabeth Ashurst
"Michelle was great! She is always knowledgeable , has a sense of urgency regarding your needs, and kind!"
We responded:
"Elizabeth, Thank you so much for your support and your words! It truly means the world to us "
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Angela Valentin

June 3, 2025

5  out of  5
rating by Angela Valentin
"Leticia me atendió muy bien"
We responded:
"Thank you so much Angela don’t hesitate to always reach out to us "
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K Eldredge

June 3, 2025

5  out of  5
rating by K Eldredge
"I am so pleased with the service from this office. My "go to" person is Kristin Talley because she is so knowledgeable. She advises me on what is most important and advantageous for my needs. She is interested in me as a person, not a policy. I highly recommend her."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that kristin has been such a valuable resource for you. Your satisfaction is our top priority!"
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Harshil Shethna

June 2, 2025

5  out of  5
rating by Harshil Shethna
"Got my auto insurance at a much cheaper rate than expected! The team was professional, helpful, and made the whole process smooth and quick. Highly recommended for great service and savings!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear to hear that you found a great rate on your auto insurance and that our team was able to assist you effectively."
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Vince Webb

May 28, 2025

5  out of  5
rating by Vince Webb
"The people here are great to work with. Amber was extremely helpful in making any changes I’ve needed seamless and easy."
We responded:
"Vince, thank you for your great support! Your support means so much to us. We love having amber she is amazing!"
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Aida Sedhom

May 19, 2025

1  out of  5
rating by Aida Sedhom
"Bad customer service. They are a scam and won’t help you at all as well as the people are very disrespectful and rude."
We responded:
"Aida, thank you for sharing your thoughts. We’re sorry to hear about your experience and take such concern seriously. It’s important to mention that we don’t have you as a current customer. We wish we have the opportunity to address your concerns. If you would like to discuss this matter, we encourage you to reach out directly. We value all feedback and all the customers. Thank you "
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Macie Norman

May 16, 2025

5  out of  5
rating by Macie Norman
"Lucas was very helpful in making sure I had coverage for my vehicle m. He made sure that I understood and was ready to assist in any other policies as well."
We responded:
"Macie, thank you so much for this awesome review! We appreciate you so much thank you for being a valuable customer!"
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Gwendolyn Shuler

May 14, 2025

5  out of  5
rating by Gwendolyn Shuler
"Thank you very much for Mr Lucas who was very informative and was very helpful and establishing my car insurance thank you thank you State farms for this representative"
We responded:
"Thank you so much for your nice words ! We love having Lucas on our team! :)"
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deletha cherokee

May 13, 2025

5  out of  5
rating by deletha cherokee
"In 2021, unfortunately, I had a fire in my garage. Christina came immediately to my home. I don’t know who told her but she was there about 15 minutes after I arrived home. She gave me some money to help out so sweet of her. Customer Service told me where to go. They already had made reservation at the hotel for me. I told them I needed two rooms and that’s exactly what I got. No hassles no problems. Red Cross had came gave me their card number. Fire department, Police everyone was there to help. We stayed at the hotel for six months. We could have stayed Longer but I was ready to come home because it was Thanksgiving and I wanted to cook at home. State Farm was more than a good neighbor., They was right there for me all the way. They did everything in the house they painted the whole house., put down new flooring, New window blinds, and sent our Curtains and clothes to the cleaners. They continuously checked to make sure that we were OK. Doing the hurricane in September 2024, my gazebo bent over and tore up all over my back patio. Michelle Morrow at State Farms , Cristina Ortiz office, told me to put in a claim. I thought they would not pay for it but State Farm did to my surprise. There were so much devastation in our state, I just knew they would put me on the back of the list. Miss Mia came here Immediately and returned with a check. I truly can thank Father God for State Farm because some of my friends and family, with other insurance, had to wait two to three months before their house repairs started, (they all had three or more trees which felled upon their roofs). I told them all to get State Farm, Deletha"
We responded:
"Deletha, your words truly moved us. Thank you for taking the time to share your journey Thank you for trusting us in every step .we’re honored to know that our team was taking good care of you . We’re incredibly grateful for your support. Thank you for being part of our family. From all of us here : thank you for you’re exactly why we do what we do :)"
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Cassandra hudiburgh

May 12, 2025

5  out of  5
rating by Cassandra hudiburgh
"Cris and her team are amazing. They treat you like family. I’ve been with them as needed for the last 8+ years. Michelle is always there & goes above and beyond for her clients as well! You truly feel like family with this crew!"
We responded:
"Cassandra, we really appreciate your kind words thank you for being such an amazing customer and friend of us"