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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patsy Swygert

Patsy Swygert

December 1, 2024

5  out of  5
rating by Patsy Swygert
"Very nice event sponsor for the Williamston Christmas Parade and Tree Lighting!"
We responded:
"Patsy, thank you so much for your kind words! We love this town and appreciate any opportunity to be a part of the events!! I’m so glad you enjoyed having us as a sponsor. Can’t wait for next year!!!! 🥰"
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Sharon Porter

November 23, 2024

5  out of  5
rating by Sharon Porter
"I love my agency the peoples there are so friendly and helpful to making sure you’re happy and satisfied thank u so much Sandra for going out and beyond to get my account satisfied so happy to have u thanks"
We responded:
"Sharon, thank you for the wonderful review! I’m so happy to hear that you were satisfied with your experience. I’m glad to know that Sandra was a big help to you! Thank you for being a valuable customer! "
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Katie Cobb

November 20, 2024

5  out of  5
rating by Katie Cobb
"Cristina Ortiz and Kristin Talley have been very helpful and made the process of switching over my insurance from another state an effortless experience! I highly recommend using them for your home and auto insurance!!"
We responded:
"Thank you so much for your review and recommendation, Katie! It’s greatly appreciated. I’m happy to hear that Kristin has been so helpful to you and made the process easy! We will always be here for you and your insurance needs! "
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Leslie Zlotnik

November 18, 2024

5  out of  5
rating by Leslie Zlotnik
"Great experience. Extremely helpful. They took care of all the details after the accident. Highly recommend this agency"
We responded:
"Leslie, I’m so happy to hear that you had a great experience with us! Thank you so much for leaving us a review. I appreciate your recommendation, and I’m so glad to have you as a valuable customer! "
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Vidhi Patel

November 16, 2024

5  out of  5
rating by Vidhi Patel
"We had an excellent experience, they were very patient and answered all the questions my dad had about the insurance policy. I highly recommend them to anyone looking for reliable insurance services."
We responded:
"Vidhi, thank you so much for your kind words. I’m happy to hear you had an excellent experience with us! Your feedback is so appreciated, and I’m so thankful for your recommendation. "
Profile photo of Faith Kline

Faith Kline

November 16, 2024

5  out of  5
rating by Faith Kline
"Zach was extremely helpful, professional, and personable. He helped us with moving across the country and made everything so simple. My husband and I highly recommend this State Farm agency and Zach to handle all your insurance needs!"
We responded:
"Faith, thank you for the positive review! I’m so glad Zach helped you have an amazing experience from start to finish. He really is awesome! I appreciate your recommendation, and I’m thankful to have you as a valuable customer! "
Profile photo of Rajul Shah

Rajul Shah

November 12, 2024

5  out of  5
rating by Rajul Shah
"Dolly helped me to understand all the complex details in my own language Gujarati with true and honest advice. Thank you Dolly and God bless you."
We responded:
"Thank you for the wonderful review, Rajul! Dolly is the best, and I’m so glad to hear that she was able to help you in a personable way! We are always here to help you with anything you may need! "
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mable macwan

November 10, 2024

5  out of  5
rating by mable macwan
"Hetvi provided incredible help! Their prompt responses, clear explanations and willingness to assist made a significant difference. Thank you for all the help!"
We responded:
"Thank you for your wonderful review, Mable! She really is a great person and is always willing to help. I’m so glad to know she helped you significantly, and made your experience the best ever. Thank you!! "
Profile photo of Mayra Colon

Mayra Colon

November 9, 2024

5  out of  5
rating by Mayra Colon
"Im so honored and grateful to have met Zach. I have been working with him closely on quotes. What a delight and helpful person he has been. The compassion for his clients is over the moon. Not only did I receive great rates but the most amazing customer service from him. Zach not only are you my agent but an amazing person to work with. Your dedication and care for me as customer, made me feel as part of the State Farm family group. I will always be great for. Thank you! You rock!!!"
We responded:
"Mayra, thank you so much for your supportive words! Zach really is the best, and I’m so glad he was able to give you a delightful experience. Thank you for being a part of our State Farm family! "
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memology guru

November 6, 2024

5  out of  5
rating by memology guru
"Dolly gave me best service!! Very professional"
We responded:
"I’m happy to hear that Dolly gave you excellent service! She is the best! Thank you for your kind words! "
Profile photo of AP Patel

AP Patel

November 6, 2024

5  out of  5
rating by AP Patel
"I was completely amazed with her professionalism. She is very helpful and answered all our questions. Always kind and respectful. Always at the Top of Her Game. My Favorite Insurance Agent from now on!!"
We responded:
"AP, I’m so thankful for your wonderful review. It’s so good to hear that our team was helpful and professional. It’s an honor to be your favorite insurance agent! Thank you so much! "
Profile photo of Amanda Bray

Amanda Bray

November 6, 2024

5  out of  5
rating by Amanda Bray
"I was completely impressed with their professionalism and customer service. Their customer service is EXCELLENT. She always lends a helping hand and always treats customers with the highest standards."
We responded:
"Thank you so much for your awesome review, Amanda! We strive to always put our customers first, and I’m so glad you had an amazing experience with us! Thank you for being a valuable customer. "
Profile photo of Manish Patel

Manish Patel

November 6, 2024

5  out of  5
rating by Manish Patel
"Good Service, and Excellent Customer care. Always happy to help! The BEST OF THE BEST."
We responded:
"Manish, thank you so much for the kind words! It makes me happy to know our team gives you the best care and service! Feedback like this is so greatly appreciated. Thank you!! "
Profile photo of Selacia Martin

Selacia Martin

November 5, 2024

5  out of  5
rating by Selacia Martin
"Zach was very informative and helpful. He was able to walk us through the different coverages and what was beneficial for us. He was very funny as well which was a plus."
We responded:
"Selacia, I am so happy to hear that Zach was helpful to you! His humor is definitely a plus! Thank you for your wonderful review. Please don’t hesitate to reach out if you have any other needs! "
Profile photo of Cindy Hernandez

Cindy Hernandez

October 30, 2024

5  out of  5
rating by Cindy Hernandez
"HIGHLY recommend this branch! Leticia Ramirez at the State Farm - Cristina Ortiz Branch is very professional, responsive, and bilingual. She has helped many of our Spanish speaking borrowers on their new homeowner's policy. When it comes to mortgage processing, this is important for me to have agents who can provide what we need to have a smooth closing."
We responded:
"Cindy, thank you for your wonderful review! I'm glad to hear that Leticia has been able to assist your Spanish-speaking borrowers with their homeowner's policies. Her professionalism and responsiveness are truly valuable to our team. We understand the importance of smooth mortgage processing, and it's great to know we could contribute to that. If you need any further assistance, please don't hesitate to reach out. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
Profile photo of AL J.R.

AL J.R.

October 24, 2024

5  out of  5
rating by AL J.R.
"Excellent personnel, especially Ms. Leticia Ramirez, very diligent and thorough. Thank you'll."
We responded:
"Thank you, AL, for your wonderful review! I'm glad to hear that Leticia's diligence and thoroughness made a positive impact on your experience. We appreciate your kind words and are always here to assist you with any future needs. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
Profile photo of Aracely Tello

Aracely Tello

October 22, 2024

5  out of  5
rating by Aracely Tello
"I spoke with Sandra and she was so knowledgeable about the policies and different rates they offered. She took the time to make sure I understood everything. I truly feel like they are on my side. I feel protected and welcomed with the Cristina Ortiz -State Farm agency. I recommend this agency to anyone!"
We responded:
"Thank you, Aracely, for your wonderful review! I'm glad to hear that Sandra was able to provide you with such knowledgeable and thorough assistance. It's great to know you feel protected and welcomed with our agency. Your recommendation means a lot to us. If you ever have any more questions or need further assistance, we're always here to help! - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
Profile photo of Juan Rodriguez

Juan Rodriguez

October 18, 2024

5  out of  5
rating by Juan Rodriguez
"Muchas gracias Carolina por toda su orientación en la reclamación de niestro auto"
We responded:
"Gracias, Juan, por tus amables palabras. Me alegra saber que Carolina pudo brindarte la orientación que necesitabas con la reclamación de tu auto. Estamos siempre aquí para ayudarte con cualquier otra necesidad que tengas. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
Profile photo of Erick Rodríguez

Erick Rodríguez

October 18, 2024

5  out of  5
rating by Erick Rodríguez
"Gracias Carolina por toda su ayuda con el Proceso de nuestra reclamacion"
We responded:
"Gracias, Erick, por compartir tu experiencia. Me alegra saber que Carolina pudo asistirte eficazmente con tu reclamación. Estamos aquí para ayudarte con cualquier otra necesidad que tengas en el futuro. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
Profile photo of Kelly White

Kelly White

October 11, 2024

5  out of  5
rating by Kelly White
"Zachary Shore is the agent who assisted me in the transfer of auto insurance coverage from my old vehicle to my new truck. He was enthusiastic as well as competent. It is always a joy to work with someone who makes you feel important. I will certainly give a reference to any friends and family who need advice on insurance coverage."
We responded:
"Thank you, Kelly, for sharing your experience! I'm happy Zachary was able to assist you with your auto insurance transfer and made you feel valued. We appreciate your willingness to refer us to your friends and family. If you ever need further assistance, our office is here to help. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
Profile photo of Jabari Whitner

Jabari Whitner

October 11, 2024

5  out of  5
rating by Jabari Whitner
"Sandra Ghatas is very professional and will put a smile on your face."
We responded:
"Thank you, Jabari, for your wonderful review! I'm happy to hear that Sandra's professionalism made such a positive impact on your experience. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
Profile photo of Jalisa Dunn

Jalisa Dunn

October 8, 2024

5  out of  5
rating by Jalisa Dunn
"I moved to South Carolina for school and I got me an apartment and they offered me renters insrance through the complex and I was not made aware that the policy did not cover my own belongings. After speaking with Zachary Shore at State Farm, I was more then pleased with what I was offered and I started my policy right away. The price was cheaper and it included more than my apartments policy. I will definitely be recommended State Farm to everyone. I recieved great customer service and he even called my insurance company back home so I didn't have to. Thank you to Zachary Shore for all your help. It is much appreciated."
We responded:
"Jalisa, thank you for sharing your experience! I'm glad Zachary was able to assist you with finding a renters insurance policy that better suits your needs and offers more coverage at a lower price. It's wonderful to hear that you received excellent customer service and that Zachary went the extra mile to contact your previous insurance company. We appreciate your recommendation and are here for any future needs or questions you might have. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
Profile photo of Sandy

Sandy

October 6, 2024

5  out of  5
rating by Sandy
"Cristina Ortiz has been our agent for many years ! She is without a doubt one of the most compassionate,kind and hard working agents today! Michelle Morrow is one of her sales reps and is a very energetic, thoughtful and helpful person. She looks out for our polices and is always willing to help with questions and u always get a call back!highly recommend this agency!!!"
We responded:
"Sandy, thank you so much for your kind words and for being a loyal customer for many years! I'm glad to hear that you find our team compassionate and hardworking. Michelle is indeed a valuable part of our team, and I'm happy she has been able to assist you with your policies and questions. We truly appreciate your recommendation and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out! - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
Profile photo of Olena Kashyrina

Olena Kashyrina

October 4, 2024

5  out of  5
rating by Olena Kashyrina
"Sandra G is a G ✨ she's hilarious and very helpful!"
We responded:
"Hi Olena, Sandra is indeed a gem! I'm happy to hear she brought some humor and help to your experience. If you need anything else, we're here for you. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"
Profile photo of Nova Storm

Nova Storm

October 4, 2024

5  out of  5
rating by Nova Storm
"Sandra Ghatas was amazing, quick, and professional!"
We responded:
"Nova, thank you for your wonderful review! I'm glad to hear that Sandra provided you with quick and professional service. We appreciate your feedback and are always here to help with any future needs. - Cristina Ortiz - State Farm Insurance Agent, Mauldin, SC"