State Farm® Insurance Agent Cristina Ortiz

"Great customer service"

"Thank you state Farm for doing such a great job. You guys are very dependable easy to talk to and you get right to the point wouldn't have it any other way. Thanks, state Farm"

"Very easy to work with and get ahold of"

"شكرا ساندرا على مساعدتك لينا"

"Thank you Sandra for all the help you are amazing"

"I recently moved to Mauldin and Michelle at State Farm has made this move so much easier! Getting my car and renters insurance transferred to SC was a breeze because of the work that she put in for me."

"Michelle provides amazing customer service! Personal, professional, knowledgeable and compassionate. Christina Ortiz office is well run, communicates clearly and is well staffed. Michelle cares about me as a customer and person. Highly recommend!"

"Very pleased with Statefarm and especially our agent, Lucas. No pressure to enroll and he provided us with a very clear breakdown of the coverage they were offering. I would highly recommend them!"

"They are amazing and awesome 👌"

"Michelle, I appreciate your superior level of service. Your attention to detail and thoroughness in researching the answer to my question is to be commended. Thank you so much!"

"Kristin was so great to work with! She helped with a claim on my car and made the process so smooth. She promptly answered any questions I had and helped ensure the process was stress-free. Highly recommend her and her team!!"

"Michelle was great! She is always knowledgeable , has a sense of urgency regarding your needs, and kind!"

"Leticia me atendió muy bien"

"I am so pleased with the service from this office. My "go to" person is Kristin Talley because she is so knowledgeable. She advises me on what is most important and advantageous for my needs. She is interested in me as a person, not a policy. I highly recommend her."

"Got my auto insurance at a much cheaper rate than expected! The team was professional, helpful, and made the whole process smooth and quick. Highly recommended for great service and savings!"

"The people here are great to work with. Amber was extremely helpful in making any changes I’ve needed seamless and easy."

"Bad customer service. They are a scam and won’t help you at all as well as the people are very disrespectful and rude."

"Lucas was very helpful in making sure I had coverage for my vehicle m. He made sure that I understood and was ready to assist in any other policies as well."

"Thank you very much for Mr Lucas who was very informative and was very helpful and establishing my car insurance thank you thank you State farms for this representative"

"In 2021, unfortunately, I had a fire in my garage. Christina came immediately to my home. I don’t know who told her but she was there about 15 minutes after I arrived home. She gave me some money to help out so sweet of her. Customer Service told me where to go. They already had made reservation at the hotel for me. I told them I needed two rooms and that’s exactly what I got. No hassles no problems. Red Cross had came gave me their card number. Fire department, Police everyone was there to help. We stayed at the hotel for six months. We could have stayed Longer but I was ready to come home because it was Thanksgiving and I wanted to cook at home. State Farm was more than a good neighbor., They was right there for me all the way. They did everything in the house they painted the whole house., put down new flooring, New window blinds, and sent our Curtains and clothes to the cleaners. They continuously checked to make sure that we were OK. Doing the hurricane in September 2024, my gazebo bent over and tore up all over my back patio. Michelle Morrow at State Farms , Cristina Ortiz office, told me to put in a claim. I thought they would not pay for it but State Farm did to my surprise. There were so much devastation in our state, I just knew they would put me on the back of the list. Miss Mia came here Immediately and returned with a check. I truly can thank Father God for State Farm because some of my friends and family, with other insurance, had to wait two to three months before their house repairs started, (they all had three or more trees which felled upon their roofs). I told them all to get State Farm, Deletha"

"Cris and her team are amazing. They treat you like family. I’ve been with them as needed for the last 8+ years. Michelle is always there & goes above and beyond for her clients as well! You truly feel like family with this crew!"

"We were able to get a free car seat for our expecting newborn and a safety class on how to install it at the Mineral Spring Park. Thank you to the State Farm employee Amber Matheny who told us about this opportunity. Thank you State Farm!"

"My State Farm office of Christina Ortiz is amazing! We went to the office two weeks ago because my husband car was stolen at work. They were so empathetic to us help us in getting the claim set up! The claims office did an equally wonderful job with our claim! We are so thankful to everyone from the local office to the claims office. Ms Sandra at the local office is amazing as well!"

"Working with Elizabeth Rodriguez has been an outstanding experience from start to finish. She combines deep knowledge of insurance with a genuine commitment to her clients’ needs. Elizabeth is not only professional and efficient, but also incredibly approachable and patient—she took the time to explain all my options and made sure I felt confident in my decisions. Whether I had questions about coverage, claims, or future planning, she was always responsive and kind."

"I love it when people tries and help me out with car insurance and life insurance as well .I just want to say I appreciate and thank everyone that I have spoke with on the phone thank y’all"