State Farm® Insurance Agent Cristina Ortiz

"The representatives are pleasant but I am still not comfortable that my insurance is in place properly. Been there twice. I will wait to see what transpires before I go back to make sure everything is done properly. Disappointed."

"Excelente servicio quedo encantado con ellos"

"Odalis is amazing at what she does! She made the whole insurance process super easy and stress-free. She’s professional, patient, and really knows her stuff. If you’re looking for someone reliable who truly cares about helping you, Odalis is the one to go to. Highly recommend!"

"This is a fine establishment. Odalis is amazing & helpful!"

"Great customer service"

"Thank you state Farm for doing such a great job. You guys are very dependable easy to talk to and you get right to the point wouldn't have it any other way. Thanks, state Farm"

"Very easy to work with and get ahold of"

"شكرا ساندرا على مساعدتك لينا"

"Thank you Sandra for all the help you are amazing"

"I recently moved to Mauldin and Michelle at State Farm has made this move so much easier! Getting my car and renters insurance transferred to SC was a breeze because of the work that she put in for me."

"Michelle provides amazing customer service! Personal, professional, knowledgeable and compassionate. Christina Ortiz office is well run, communicates clearly and is well staffed. Michelle cares about me as a customer and person. Highly recommend!"

"Very pleased with Statefarm and especially our agent, Lucas. No pressure to enroll and he provided us with a very clear breakdown of the coverage they were offering. I would highly recommend them!"

"They are amazing and awesome 👌"

"Michelle, I appreciate your superior level of service. Your attention to detail and thoroughness in researching the answer to my question is to be commended. Thank you so much!"

"Kristin was so great to work with! She helped with a claim on my car and made the process so smooth. She promptly answered any questions I had and helped ensure the process was stress-free. Highly recommend her and her team!!"

"Michelle was great! She is always knowledgeable , has a sense of urgency regarding your needs, and kind!"

"Leticia me atendió muy bien"

"I am so pleased with the service from this office. My "go to" person is Kristin Talley because she is so knowledgeable. She advises me on what is most important and advantageous for my needs. She is interested in me as a person, not a policy. I highly recommend her."

"Got my auto insurance at a much cheaper rate than expected! The team was professional, helpful, and made the whole process smooth and quick. Highly recommended for great service and savings!"

"The people here are great to work with. Amber was extremely helpful in making any changes I’ve needed seamless and easy."

"Bad customer service. They are a scam and won’t help you at all as well as the people are very disrespectful and rude."

"Lucas was very helpful in making sure I had coverage for my vehicle m. He made sure that I understood and was ready to assist in any other policies as well."

"Thank you very much for Mr Lucas who was very informative and was very helpful and establishing my car insurance thank you thank you State farms for this representative"

"In 2021, unfortunately, I had a fire in my garage. Christina came immediately to my home. I don’t know who told her but she was there about 15 minutes after I arrived home. She gave me some money to help out so sweet of her. Customer Service told me where to go. They already had made reservation at the hotel for me. I told them I needed two rooms and that’s exactly what I got. No hassles no problems. Red Cross had came gave me their card number. Fire department, Police everyone was there to help. We stayed at the hotel for six months. We could have stayed Longer but I was ready to come home because it was Thanksgiving and I wanted to cook at home. State Farm was more than a good neighbor., They was right there for me all the way. They did everything in the house they painted the whole house., put down new flooring, New window blinds, and sent our Curtains and clothes to the cleaners. They continuously checked to make sure that we were OK. Doing the hurricane in September 2024, my gazebo bent over and tore up all over my back patio. Michelle Morrow at State Farms , Cristina Ortiz office, told me to put in a claim. I thought they would not pay for it but State Farm did to my surprise. There were so much devastation in our state, I just knew they would put me on the back of the list. Miss Mia came here Immediately and returned with a check. I truly can thank Father God for State Farm because some of my friends and family, with other insurance, had to wait two to three months before their house repairs started, (they all had three or more trees which felled upon their roofs). I told them all to get State Farm, Deletha"

"Cris and her team are amazing. They treat you like family. I’ve been with them as needed for the last 8+ years. Michelle is always there & goes above and beyond for her clients as well! You truly feel like family with this crew!"