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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Odalis Villacis

September 14, 2026

5  out of  5
rating by Odalis Villacis
"Great office! Amazing people!"
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Bernard Evans

September 4, 2026

5  out of  5
rating by Bernard Evans
"Great at what she does, friendly service ,will get you the best price!! Thanks"
We responded:
"Thank you Bernard for taking the time to share this awesome review! Thank you for your support and business!"
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Ousseynou Gueye

August 31, 2026

5  out of  5
rating by Ousseynou Gueye
"Thank you Sandra for saving me money"
We responded:
"Thank you so much Ousseynou! She’s amazing part of the team!"
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Alex Baron

August 31, 2026

5  out of  5
rating by Alex Baron
"I had a great experience at the State Farm office. The office was welcoming, clean, and everyone was very friendly. The girl at the front desk provided excellent customer service and was very helpful and professional. She made the whole experience easy and pleasant, and I would definitely recommend this to others."
We responded:
"Alex, Thank you so much for the wonderful review! We are glad we were able to assist you with all your insurance needs! We truly appreciate your feedback."
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Saúl Dubon

August 31, 2026

5  out of  5
rating by Saúl Dubon
"I recently joined Cristina Ortiz State Farm and it’s been a great experience. They made the whole process of switching so easily. I highly recommend them and everyone in the office is very nice and ready to help."
We responded:
"Thank you for the 5 star review! We are glad that we were able to answer your questions and provide you with the best service possible!"
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Mohammed Jaber

August 28, 2026

5  out of  5
rating by Mohammed Jaber
"Come here they have they have the best team , thank you Sandra"
We responded:
"Mohammed, thank you so much for your service and your kind words!"
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Benjamin Garcia

August 27, 2026

4  out of  5
rating by Benjamin Garcia
"Buen servicio al cliente"
We responded:
"Thank you so much for taking the time to review us!"
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Rey R.

August 26, 2026

5  out of  5
rating by Rey R.
"I cannot recommend more my amazing agent at State Farm Odalis Villacis! Thank you for always being so welcoming and kind over the phone and always listening and helping us quickly and efficiently whenever we reach out to you! Speaking to her over the phone literally feels like speaking to a family member and she has always made sure to reach back out as soon as possible if she’s helping another client. This group @ Cristina Ortiz State Farm is why I will always choose State Farm as my insurance provider and because of their outstanding service! I can’t recommend them enough!"
We responded:
"REY, Thank you so much for your support and for taking the time to share your experience with us! Your review truly means the world to us. We appreciate your business!! "
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Jake Tittle

August 24, 2026

5  out of  5
rating by Jake Tittle
"Great Service! I've been a State Farm customer for decades and with Christina Ortiz for 6 years now."
We responded:
"Thank you so much Jake for your service and for choosing us to serve your insurance needs for 6years! We’re so glad you had positive experience with sandra and the office!"
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Jacqueline Ponce

August 21, 2026

5  out of  5
rating by Jacqueline Ponce
"Yes highlights recommend to get your insurance here. Great customer service and if you are looking to save money!! This is the place!!"
We responded:
"Thank you Jacqueline for taking the time to leave this amazing review! We really appreciate your support."
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Ava Walls

August 19, 2026

5  out of  5
rating by Ava Walls
"Cristina’s office is so welcoming! Michelle was so sweet and very helpful"
We responded:
"Ava, thank you so much for the opportunity to service your insurance needs!"
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Christian Lopez

August 19, 2026

1  out of  5
rating by Christian Lopez
"They are so rude and don’t care nothing about you. Be careful 🚨"
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sandra ortiz

August 18, 2026

5  out of  5
rating by sandra ortiz
"Excellent service."
We responded:
"Thank you so much Sandra for chance to serve you!"
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Emilio Henriquez

August 14, 2026

5  out of  5
rating by Emilio Henriquez
"The professionalism and friendliness of the State Farm team led by Ms.Cristina Ortiz are unmatched. Their bilingual staff, their quotes, their kindness and skill in assisting new clients set them apart from the rest.
Thank you very much for your help, Leticia."
We responded:
"Thank you so much for this wonderful review! Emilio it’s always a pleasure to serve you with all your insurance needs! Thank you for your service "
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Pablo Abreu

August 12, 2026

5  out of  5
rating by Pablo Abreu
"Leticia was able to help with some rental dwellings policy. She answered all of my questions and went over every detail."
We responded:
"Pablo, Thank you so much for your support and time to share this amazing review! Leticia is truly an amazing person to work with:)!"
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Carlo Gibson Valdez

August 10, 2026

5  out of  5
rating by Carlo Gibson Valdez
"10/10 lovely people. Lovely place. Couldn't ask for better! 🕊️🙏❤️❤️❤️"
We responded:
"Thank you Caro for your service and for your time to share your experience with our team and office!"
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Xavier Martinez

August 7, 2026

5  out of  5
rating by Xavier Martinez
"Odalis @ the agency has been fabulous - I look forward to working with them."
We responded:
"Xavier, Thank you so much for your service! Glad to hear that Odalis has been great help for you! Please reach out if you need any assistance:)"
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Efrain Tello

August 6, 2026

5  out of  5
rating by Efrain Tello
"Very helpfull and immediate response. I called and was sent to my agent. She answered my questions and gave me great news."
We responded:
"Efrain, Thank you so much for taking the time to share your experience with sandra. Always love to hear that you’ve been taking care of by our team. Thank you for your business!"
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Alex Coleman

August 4, 2026

5  out of  5
rating by Alex Coleman
"I’ve been a customer of State Farm for 16 years and just recently applied for life insurance through them. I was able to secure a HUGE policy for 1/3 of the price of other life insurance companies. Michelle helped me and made the whole process very easy."
We responded:
"Thank you for your loyalty over the past 16 years! We’re so glad Michelle made the life insurance process easy and helped you find the right coverage at a great value. We truly appreciate your trust in our team!"
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Lina Aguilar

July 31, 2026

5  out of  5
rating by Lina Aguilar
"Me encantó!!! el Servicios personalizado es exceptional! Especialmente la atencion de Carolina y Odalis👏👏👏"
We responded:
"Thank you Lina! So happy to hear that our staff provided prompt service and met all your needs. Your words mean the world to us!"
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Besho Samy

July 30, 2026

5  out of  5
rating by Besho Samy
"Thx a a lot Sandra , She so helpful and professional"
We responded:
"Besho, thank you so much for the opportunity to serve you and for taking the time to share your experience with us!"
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Juli Williams

July 29, 2026

5  out of  5
rating by Juli Williams
"Sandra at Cristina Ortiz’s agency has gone above and beyond today, as she always does, to help me with my policy! In a time when it’s hard to get customer service let alone great customer service, it’s refreshing to! She deserves a raise! 🙂"
We responded:
"Thank you julie for this amazing review! I truly appreciate you being with us.I’m delighted to hear that Sandra is always can assist you so efficiently. She’s truly a great person and team member! Your words mean a lot to me! "
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todd leiterman

July 29, 2026

5  out of  5
rating by todd leiterman
"Sandra was great to work with and very very knowledgeable!"
We responded:
"Todd thank you so much for taking the time to share your experience with us.I’m thrilled to hear that sandra made your experience simple. Thank you for choosing us!"
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Jason Craig

July 15, 2026

5  out of  5
rating by Jason Craig
"She was amazing to work with!"
We responded:
"Thank you jason for your support!"
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Abdallah Alhasan

July 14, 2026

5  out of  5
rating by Abdallah Alhasan
"شكرا جزيلا ساندرا"
We responded:
"Aballah, Thank you so much for your service!"