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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olga Lizeth Ramos

July 2, 2026

5  out of  5
rating by Olga Lizeth Ramos
"Es genial contar con personas tan amables, que nos ayudan con nuestras pólizas de vehículos. 100% recomiendo esta compañía. Carolina y Odalis me han atendido y son realmente muy amables."
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Claire Boyd

June 30, 2026

5  out of  5
rating by Claire Boyd
"Sandra was extremely helpful- nice, and made the process for renters insurance so easy."
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Karen Hudson

June 23, 2026

5  out of  5
rating by Karen Hudson
"The representative was very thorough and easy to talk to. Her customer service skills were outstanding. The quote was even better. Location is good for me also."
We responded:
"Thank you for your great feedback! We’re glad to hear that our representative was thorough, easy to talk to, and provided outstanding customer service. We’re also happy that the quote met your expectations and that our location is convenient for you. We truly appreciate your trust and the opportunity to assist with your insurance needs!"
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Fatih Bensriati

June 23, 2026

5  out of  5
rating by Fatih Bensriati
"Sandra was extremely helpful in assisting me with getting an insurance quote. She was professional, responsive, and took the time to explain everything clearly. The process was smooth and easy from start to finish. I really appreciate her support and would highly recommend her services to anyone looking for insurance help."
We responded:
"Thank you for your wonderful review! We’re delighted to hear that Sandra provided such helpful and professional service while assisting you with your insurance quote."
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Richard Lin

June 22, 2026

5  out of  5
rating by Richard Lin
"I'm grateful for Kristin helping me transfer over my car insurance! It was clear that she had my best interest in mind when adjusting my coverage and I highly recommend paying her a visit!"
We responded:
"Thank you for your wonderful review! We’re delighted to hear that Kristin was able to help make your insurance transfer process smooth and stress-free. She takes great pride in helping customers find the right coverage for their needs. We truly appreciate your recommendation and your trust in our team!"
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Chimezie Jude

June 22, 2026

5  out of  5
rating by Chimezie Jude
"Thank you sandra"
We responded:
"Thank you chimezie for your awesome support!"
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Xenia Ramos

June 15, 2026

5  out of  5
rating by Xenia Ramos
"Felicito a State Farm, a Cristina Ortiz, porque se ha preocupado en contratar personal bilingue, en estos anos he tenido el gusto de ser acompanada por varios empleados, esta vez ha sido Odalys, quien se ha preocupado y esforzado en explicarme sobre mi poliza."
We responded:
"Xenia, I’m happy to hear you feel supported by our team! We truly appreciate your trust in us. We’re very grateful for your service!"
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Jessica Garrido

June 10, 2026

5  out of  5
rating by Jessica Garrido
"Michelle has always provided exceptional service regarding life, car and house insurance. Very knowledgeable and all these department. Highly recommend her as your representative!"
We responded:
"Jessica, we are happy to know that you find our team helpful. We’re committed to providing excellent service every time. Let us know if there’s anything we can assist you with!"
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CLAUDIA HELLMUND

June 6, 2026

5  out of  5
rating by CLAUDIA HELLMUND
"Cristina and Michelle were very profesional and extremely helpful. It was a pleasure to work with an agent that is diligent and looking for your best insurance coverage. We truly appreciate her patience and flexibility. I will recommend her to any looking for any insurance needs in Greenville and Mauldin, SC.
C. Hellmund"
We responded:
"Claudia, Thank you so much for taking the time to leave us a review! Im happy to hear that Michelle was made your process easy. Feel free to reach out if you need anything!"
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Berenice Chimal

June 3, 2026

5  out of  5
rating by Berenice Chimal
"Excelente servicio la representante Odalis Villacis. Me explicó muy bien sobre las coberturas de mis carros, casa salud. La oficina de la Señora Cristina súper recomendada para el seguro de tus autos y todo lo que necesites con excelente tarifas y representantes amables como la señorita Odalis Villacis. Muchas gracias por su ayuda quedamos muy contentos con su servicio."
We responded:
"Thank you so much for the 5-stars, Berenice! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Cristina Ortiz’s Team anytime."
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Hany Espinosa

June 3, 2026

5  out of  5
rating by Hany Espinosa
"Amazing service. Elizabeth was very helpful. 100% recommended."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Cristina Ortiz’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Mauldin ."
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Melissa Gonzaga

June 3, 2026

5  out of  5
rating by Melissa Gonzaga
"Leticia was very sweet and very helpful."
We responded:
"Melissa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cristina Ortiz’s Team—we are always here to help!"
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Tatiana Serna

June 3, 2026

5  out of  5
rating by Tatiana Serna
"Excelente servicio el de Leticia 🫶🏻"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Cristina Ortiz’s Team. "
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Liliana Lopez

June 3, 2026

5  out of  5
rating by Liliana Lopez
"State Farm provides excellent customer service and great insurance options. My experience was smooth and stress-free from start to finish. Elizabeth Rodrigues was especially helpful—she was knowledgeable, responsive, and took the time to answer all my questions. I highly recommend State Farm and Elizabeth for anyone looking for reliable insurance and outstanding service."
We responded:
"Thank you for your kind review of State Farm Agent Cristina Ortiz’s Team. We appreciate it!"
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Bob Stommel

May 28, 2026

5  out of  5
rating by Bob Stommel
"Lite is went above and beyond!!"
We responded:
"Thank you Bob for taking the time to share your experience with us! "
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Bladi Galofre

May 19, 2026

5  out of  5
rating by Bladi Galofre
"I’ve had a great experience with State Farm. Every time I needed help or had questions, their team was patient, professional, and genuinely willing to help me understand everything clearly.

They’ve always treated me with kindness and respect, especially during stressful situations. I truly appreciate their support and I highly recommend them 100%."
We responded:
"Bladi, thank you so much for taking the time to share your experience with us! Providing exceptional service is always our goal, thank you for choosing us. We’re grateful for your service and we look forward to continuing to work with you."
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Hex LEO

May 17, 2026

5  out of  5
rating by Hex LEO
"Yuli managed to get me an incredible price on auto insurance vs my original insurance provider. Best part is that I have better coverage as well"
We responded:
"Hex, thank you so much for your kind words! Thank you for recognizing Yuli we’re lucky to have her as a part of the team."
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Lindsey Thompson

May 13, 2026

5  out of  5
rating by Lindsey Thompson
"This team is great at helping me navigate any concern. Sandra in particular has always been a go-to person for me as she is very knowledgeable and approachable! Thank you!"
We responded:
"Lindsey, thank you so much for your kind words. It’s been a pleasure always serving you! We love our team member Sandra she knows what she’s doing!! Thank you for your service."
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Basem Nashed

May 8, 2026

5  out of  5
rating by Basem Nashed
"Great overall experience! Michelle was such a pleasure to work with. They took the time to explain everything to me. Looking forward to working with the team."
We responded:
"Thank you for your kind review! We’re so glad to hear you had a great experience. We appreciate your trust and look forward to continuing to work with you and supporting your goals."
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Bernarda Tally

May 6, 2026

5  out of  5
rating by Bernarda Tally
"Sandra visually showed us how we could save money. She recommended that we discuss our finances with Ms. Ortiz in the future to possibly invest and save."
We responded:
"Thank you for your thoughtful feedback! I’m glad Sandra was able to clearly and visually explain ways to help you save money !!"
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Claudina Carrera

May 5, 2026

5  out of  5
rating by Claudina Carrera
"Me ecanta esta oficina, todos son muy amables !"
We responded:
"Claudina, thank you so much for your kind comment and support!"
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Rey R.

April 23, 2026

5  out of  5
rating by Rey R.
"I cannot recommend more my amazing agent at State Farm Odalis Villacis! Thank you for always being so welcoming and kind over the phone and always listening and helping us quickly and efficiently whenever we reach out to you! Speaking to her over the phone literally feels like speaking to a family member and she has always made sure to reach back out as soon as possible if she’s helping another client. This group @ Cristina Ortiz State Farm is why I will always choose State Farm as my insurance provider and because of their outstanding service! I can’t recommend them enough!"
We responded:
"REY, Thank you so much for your support and for taking the time to share your experience with us! Your review truly means the world to us. We appreciate your business!! "
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Noe Tello

April 15, 2026

5  out of  5
rating by Noe Tello
"Excelente servicio y personal muy amable lo recomiendo para que vayan hacer sus cotizaciones de autos att noe Tello"
We responded:
"Noe, thank you so much for your feedback! We truly appreciate your support. Thank you for sharing your experience!"
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Madeline Krigbaum

April 15, 2026

5  out of  5
rating by Madeline Krigbaum
"I have had the pleasure of being assisted by Leticia not once, but twice. Both experiences were very pleasant! She gave me an excellent quote on my RAV4 a couple months ago and I chose to switch from GEICO to State Farm. Last weekend, I ended getting a new car and she was available at the drop of a hat to get my insurance situated. Once again I received a great rate for my insurance. Highly recommend getting your quote from Leticia!"
We responded:
"Thank you so much for the opportunity to serve you and for sharing your experience with us! We truly appreciate your support and business. "
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Blakely Mattern

April 13, 2026

5  out of  5
rating by Blakely Mattern
"This office and its people are incredible. From the minute I walked in the door you could feel a warmth and sense of "home." It was obvious to me that Christina cares deeply about the people who walk through her door and she treats each and every one of them as if they were her own. She met with me for an extensive amount of time and I knew from her energy that this was one of the best decisions I had made by far by coming to see her. If you want to feel like you are truly seen and your situations and needs matter, go see Christina!"
We responded:
"Thank you so much for your beautiful words! 💙 We’re truly grateful you felt that warmth and “home” the moment you walked in—that is exactly the experience we strive to give every person who visits our office.

Cristina Ortiz and the entire team deeply care about every client and take the time to truly understand each person’s needs, so your feedback means a lot. We’re so happy you felt seen, heard, and well taken care of.

We appreciate your trust and are always here for you whenever you need us!"