State Farm® Insurance Agent Cristina Ortiz
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nour Farhan
December 2, 2025
"Odalis was extremely helpful! Super sweet also! She’s the BEST!"
Damaris Rivera
November 24, 2025
"I have never found such a helpful insurance company and I absolutely love our agent Odalis! Whether it’s simply adding a vehicle to our insurance policy or helping our son have his windshield replaced when it got cracked by a truck throwing debris on the highway I could never ask for a better agent. She is always helpful, outgoing, caring and most importantly knowledgeable. We will always choose state farm from here on out thanks to you Odalis!"
"Thank you so much for sharing your experience with us! We’re truly grateful for your trust. Odalis is exceptional, and it means the world to know she’s been able to support your family in both the simple moments and the unexpected ones. We’re honored to be your insurance team and will always be here whenever you need us. Thank you for choosing State Farm!"
Armstrong Samuel
November 20, 2025
"Sandra is the very best insurance agent in the world…I highly recommend to go see her at the Greenville office."
"Thank you so much for your wonderful words! We truly appreciate your trust and support. Sandra is amazing and will be thrilled to hear your feedback."
Crystal Denman
November 16, 2025
"Michelle and Carolina went way above and beyond to handle an issue I was having with another insurance company after my car was totaled. They are awesome and I would recommend this office and agent to everyone."
"Thank you so much for your kind words! We’re grateful you trusted us during such a stressful situation. Michelle and Carolina will be so happy to know they made a difference. Our team is always here to help you with anything you need."
Juan Camilo Restrepo Montoya
November 13, 2025
"I was assisted by Odalis Villacis, who provided me with all the information and service I required. I’m very grateful."
"Juan, thank you for your feedback and support. We’re thrilled to hear that Odalis was able to provide you with the best possible! Thank you for your trust "
Cristina Henriquez
November 11, 2025
"Wonderful service and they make sure you get the best price possible!!! Odalis was so wonderful helping me 100% recommended this agency"
"Christina, Thank you so much for taking the time to share your experience with us! We look forward to service you with all your insurance needs!"
Brad McDaniel
November 7, 2025
"Sandra is amazing! Definitely recommend stopping by and chatting with her about your insurance needs. She will get you set for your personal situations. And I’m pretty sure she trained Jake too, so there’s that :)"
"Brad, we love hearing this! Thank you for stopping by the office! Sandra really cares about finding the right coverage for our customers your words mean a lot. We will let Jake know he’s got a great mentor haha!"
Aliou
November 6, 2025
"GREAT! This place is the BEST i definly recommeced it"
"Aliou, thank you so much for your kind words and your time to share this review "
Christine Beaudoin
November 5, 2025
"I had an issue with motus app for work and Michelle met with us several times to help work through the issues that we had and was very impressed with the kindness and availability and willingness to work with us to make the other company happy."
"Thank you so much for sharing your experience! We’re glad Michelle was able to make things easier for you. She always goes the extra mile for our customers.we appreciate your support and business "
Jordan Wells
November 5, 2025
"Best insurance company ever! Michelle is my girl. They really make you feel like family here and they’ll do whatever to save you money or make your policy fit to your needs. HIGHLY recommended!"
"Jordan, Thank you so much for your support we love having Michelle in our team she’s definitely a great person and we are so grateful for her!"
preston nealy
November 4, 2025
"Ok where do I start ... Who needs Jake when you have Sandra at state farm. The best their is or will be thank you for your time and service state farm owes you a medal 🏅 👍🏾 thank you so much .... 😊"
"Thank you so much for your wonderful words! We’re happy to hear you have great experience with sandra she truly go above and beyond for our customers every day. we’re very grateful for your business and your support! "
Harold Viveros
October 24, 2025
"Primer vez que hago un reclamo con esta compañia y la experiencia no es positiva.Mi cobertura es $1K de deducible.Hubo un daño de inundacion por fuga de agua en el lavaplatos,se reporto el daño,la asesora llamo a una compañia de mitigacion que es el procedimiento inicial,al llegar a casa me mostraron un recibo electronico el cual debia firmar autorizando el trabajo y haciendome responsable del costo,antes de firmar llame a la asesora y me autorizo y aseguro que firmara con tranquilidad que eso lo pagaba el seguro.La compañia de restauracion envio el estimadopor $44k el seguro solo aprobo $26K incluyendo +$11K de mitigacion menos los $1K de deducible y me dicen busque quien le haga el arreglo por ese valor ($15k)State Farm envio solo +$6K para mitigacion y me enviaron a una compañia de cobro por +3K.le envio un mensaje a la asesora del seguro y me confirma que desafortunadamente tengo que pagar el balance.Asi que tengan este testimonio presente la cobertura que uno cree que tiene.Es mejor informarse y grabar lo que el asesor le ofrece."
"Mr Harold, we’re so sorry to hear about your experience.we understand how frustrating it can feel when the process doesn’t meet expectations. Please note that our office does not handle or make any decisions regarding claims all payments approvals and payments are managed directly through the claims department. We understand how frustrating this process can be, and we appreciate you sharing your feedback "
Teymor David García Hernández
October 23, 2025
""Quiero destacar el trabajo de Elizabeth en la oficina de Cristina Ortiz. Su empatía y la forma en que escucha son excepcionales. Realmente se tomó el tiempo para entender mis necesidades y me dio la mejor orientación. Ella es la definición de un excelente servicio al cliente. ¡Recomendada al 100%!""
"Teymore,thank you so much for your thoughtful review! We’re thrilled to hear that Elizabeth provided you with exceptional care and support. Your recommendation means a lot to us, and we’re grateful to have team members like Elizabeth who truly go above and beyond. "
Elianis R
October 23, 2025
""Elizabeth es increíblemente profesional y amable. Me ayudó con toda mi póliza de seguro de una manera muy eficiente. Su trato es cálido y me hizo sentir muy cómoda y bien atendida. ¡Una experiencia de 5 estrellas!""
"Thank you for sharing your wonderful experience! We’re delighted to hear that Elizabeth’ kindness made managing your insurance policy smooth and comfortable. providing an efficient service is our top priority. We appreciate your trust!"
Elizabeth
October 22, 2025
"This team is awesome ! Funny, kind, professionals! And the best price in the market 🤩"
"Elizabeth,Thank you so much for your service and kind words!"
Christian Gingrich
October 17, 2025
"They did such an amazing job! Sandra was so kind and Michelle was such a delight to help with my questions! 😊"
"Christian, Thank you for stopping by our table come back and see us ! "
Mason Snell
October 9, 2025
"Michelle was great to work with. She made the process of getting my car insurance set up super easy. Thank you"
"Thank you so much for your review! We’re happy to hear Michelle made your car insurance process easy and stress-free. We truly appreciate your trust and are glad to have you as part of our office family! "
Odalis Villacis
October 8, 2025
"Great service, amazing people, awesome office 🤍"
"Thank you so much Odalis for your feedback !"
Johnny Jones
October 4, 2025
"So I’m excited because a lot of agencies have been giving me the run around and high quotes but Michelle has been more than valuable and professional in my need. I have the quote I’ve been trying to obtain and nearly thought it to be impossible to get but Michelle made a way and satisfaction is well guaranteed . I can honestly say STATE FARM is the route to go for great service and hospitality thank you so much MICHELLE! Proud customer……"
"We’re so happy to hear about your great experience with Cristina! She truly goes above and beyond to help our customers, and we’re glad she was able to find the coverage you needed. Thank you for trusting State Farm and for being a proud customer—we appreciate you!"
Nicky Anderson
October 3, 2025
"I have been with statefarm for a little over a year now, and thus far they have been one of the best experiences I’ve had when working with an insurance company. They always follow up in a timely manner and have been so patient with me through a number of processes. Michelle especially has been an absolute pleasure to work with, thanks statefarm!"
"Thank you! This absolutely made our day! 😊 Michelle is amazing, and we’re so glad she’s been able to make things easy for you. We truly appreciate your trust and loyalty!"
Salos Silver
October 2, 2025
"Awesome service, haven't had a single issue with them! Sandra is amazing and has saved me a lot of money! 10 out of 10 would 100% recommend them to anyone!!"
"Sarah, Thank you so much for your review and feedback. Sandra is truly an outstanding person we’re so grateful for your service!"
Andy Ortiz
September 27, 2025
"Helpful every went smoothly agent Leticia was very helpful had lots of attention to helping in my needs. Got me the best price possible thanks"
"Thank you so much Andy for your kind words and your service with our office! We appreciate your support!"
Cathy Ortiz
September 27, 2025
"Nice helpful understanding and fast service very happy with the Agent Leticia realy helped me out thank you"
"Thank you so much for your kind words! We’re so glad to hear Leticia was able to help you quickly and make the process smooth. We truly appreciate you taking the time to share your experience!"
Cathy Lopez
September 27, 2025
"Agent Leticia is the best. Offered Best price ,very attentive great service"
"Thank you so much Cathy for your feedback about Leticia. She is really a great addition to our team! "
Victor Hugo Cardenas
September 24, 2025
"Excellent service. I've been with them for several years and am very satisfied with their services. There's always someone who can help you in Spanish. Excelente servicio, llevo ya varios años con ellas y estoy muy satisfecho con sus servicios. Siempre hay alguien que te puede atender en Español."
"Thank you so much for the kind words and feedback! "