
State Farm® Insurance Agent Cristina Ortiz
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dean Nichols
March 25, 2025
"Leticia is great! The entire team is awesome, I highly recommend!"
"Dean we truly appreciate your feedback! Your support means the world to us "
Maria Alcira
March 24, 2025
"El servicio de statefarm es muy muy bueno. Excelente!"
"Muchas gracias, Maria. Siempre queremos dar el mejor servicio a nuestros clientes."
Wanda Wilson
March 20, 2025
"Lucas was very knowledgeable in the products their office has to offer and was willing to take the time to answer all of my questions during the quoting process. Thank you Lucas and to the rest of the staff at Cristina Ortiz's office."
"Thank you Wanda for this amazing opportunity to serve you happy to have you thank you for this wonderful review! "
Allie Moody
March 20, 2025
"OMG!! This company gets all the stars Lucas was so kind and patient!! Shout out to the rest of the team as well!!"
"Allie thank your for your thoughtful review it means the world to us !"
Ashley Preston
March 20, 2025
"Leticia was so helpful!! She was able to answer any and all of my concerns with out hesitating. I had the pleasure of speaking with Sandra as well who was also super kind and helpful. Its such a nice feeling knowing you can count of them in a time of need. This team is great all around!!!!"
"We’re very grateful for customers like you! We can’t wait to provide you with the best always! "
Destiny
March 20, 2025
"THEY WILL SCAM YOU FOR YOUR MONEY"
"Hi Destiny, we want yo make sure we address anything you need. We take our customers and prospects very seriously and always strive to make each experience is special If you can call our office that way we can help you and make sure you’re taken care of "
Holly Lee
March 20, 2025
"This State Farm office is amazing! Kristin Talley was so helpful with the insurance process. 10/10 recommend for your insurance needs!"
"Thank you holly for sharing the experience with us we truly care for you thank you so much for your support "
Camden Hulsey
March 20, 2025
"Can’t understand a simple task, randomly got charged double my normal insurance rate, then I cancel the policy the same day and all of the sudden they “refund” me my money but it never appears, have spoken multiple times and nobody knows what’s going on. At this point I’m not sure if Cristina Ortiz is even real because every time I ask for a call she never does. I’ve tried to be patient but it truly is frustrating to have $499 taken and to not get refunded. The agent claims my bank is “holding the money” when my banks policy clearly states that they do NOT hold money ever. Don’t waste your time with this office it’ll just frustrate you more than it’s worth."
Matt Caswell
March 20, 2025
"Sandra is always a pleasure to work with. I have also had good experiences with Leticia, Kristin, and Lucas. Cristina’s office knows their stuff, and the employees have always been helpful. I highly recommend this agency for your insurance needs."
Cole Hammond
March 20, 2025
"I love it when people tries and help me out with car insurance and life insurance as well .I just want to say I appreciate and thank everyone that I have spoke with on the phone thank y’all"
sofia cohen
March 19, 2025
"Carolina Velasquez is amazing! Excellent customer service and helped me beat the price that I have with my current insurance company! Definitely recommend checking State Farm!! Thank you"
David Lemmons
March 19, 2025
"Sandra Adel Ghatas helped me with taking care of payment over the phone on two different policies. She was helpful, fast and courteous. Thanks"
"Thank you for this nice review we love to hear that Sandra is taking good care of your policies! Stop by and see us !"
Sabrina Franklin
March 19, 2025
"I came in the office to get insurance for multiple vehicles. Michelle was very helpful and sweet. She had quotes for me and my vehicles covered, in less than an hour."
"We truly appreciate your feedback! Our team loves making every experience special! Happy to serve you anytime "
Gabriel Velasquez
March 18, 2025
"Cristina y su equipo ofrecen excelente servicio al cliente. Siempre dispuestos a ayudar. Carolina siempre está dispuesta a ayudar y a responder todas las preguntas."
"We truly appreciate you! We’re so glad to have you "
Diego Norena
March 17, 2025
"Gracias Carolina por el excelente servicio y con la ayuda con la reclamación."
"Carolina is such an amazing member we love having her thank you for this nice review!!"
WrathOfTheKing
March 17, 2025
"Sandra is the best insurance agent around she knows her stuff . Anytime I have questions she is quick to help me with everything I need . 1000% recommend her and using state farm Thank You"
"Thank you so much Avery for your glowing review! Sandra is very kind we are thrilled to know that we met your expectations!!"
Dalton Konduros
March 13, 2025
"Great customer service and very friendly and best prices in town."
"Your kind words mean the world to us it’s customers like you who make we do so rewarding !!"
Lethia Hudson
March 13, 2025
"This branch of State Farm has helped me so much and I appreciate all you do."
"Thank you so much for your review it means the world to us !!"
Shantanu Mangalvedhekar
March 12, 2025
"Thank you Lucas for your help and great customer service!"
"Glad to hear that Lucas is taking care of your policies looking forward to meeting you soon!"
Amy Forde
March 11, 2025
"Cristina Ortiz and her amazing staff have helped me and my family through two difficult times. First when our house flooded and second when I had an auto accident. Both times they made the difficult process easy. I highly recommend them!!"
"We appreciate your awesome support Amy! We’re very happy to hear you’re having great experiences with our team "
Karley Conklin
March 7, 2025
"Spoke with Zach at State Farm, and he was extremely helpful! Setting up insurance was simple and quick. Highly recommend!"
"Thank you for your support! Thrilled to hear you have good experience with zach! "
The Rickards
March 5, 2025
"Kristin is the best! She has always been so helpful and kind to us with all of our insurance needs! She was a a tremendous help with our recent roof claim. She made sure our questions were answered by the adjuster in a timely manner, and helped us with the process of getting our new roof! Thank you so much Kristin!"
"It’s our pleasure to always help you! So glad Kristin was able to get everything done for you.she’s amazing and we love having her!"
Yanely Sanchez
March 3, 2025
"Thanks you so much Carolina for your help with my claim. Excellent customer service"
"Glad to hear that Carolina made your experience easy! Thank you for the review "
Martine Helou
February 27, 2025
"If I could give this agency 10 stars, I would! This office has the most amazing people who truly care for their clients. I am so glad I found them :)."
"Thank you for this sweet review it means the world to us !"
Joann Mancini
February 25, 2025
"State farm Christina Ortiz in Mauldin, all the agents are helpful and professional. Christina help me with my Medicaid supplement and anyone going on Medicare should go to Christina. She was helpful and there for me."
"Thank you so much Joann for the positive feedback!"